AzAd Vault FAQ — password manager help

No. AzAd Vault is zero-knowledge. Your master password and vault contents are encrypted on your device with Argon2id and AES-256-GCM before any local storage, backup, or Google Drive sync.

AzAd Solutions does not operate a server that receives plaintext secrets. We cannot decrypt your vault, even if compelled — because we never have the keys.

Your master password cannot be recovered — by design. This is the trade-off of true zero-knowledge security: only you hold the decryption key.

• If you have an encrypted .azvault backup and remember the password used to create it, restore from Settings → Backup.
• If you use Google Drive sync, the cloud copy is also encrypted — you still need the original master password.
• Otherwise, you must create a new vault. Old encrypted data cannot be opened without the password.

Android — Live on the Google Play Store. Also linked from any Google Play badge on the site or Download.

Windows — Desktop app from azadvault.com/download. PIN and Windows Hello, dual themes, file attachments, import hub, daily tips, and live Google Drive sync.

Chrome — AzAd Vault — Password Manager extension on the Chrome Web Store. Web autofill, toolbar quick search, and the same encrypted vault.

All platforms use the same encrypted .azvault format.

Sign in with the same Google account on Android, Windows, and Chrome, then enable Google Drive sync in Settings → Sync & backup.

• Only encrypted vault data is stored in your personal Google Drive app folder (hidden from normal Drive browsing).
• Changes sync with debounced push (~3s) and periodic pull (~30s). Conflicts are merged automatically.
• AzAd Solutions never receives your Google password or decrypted vault contents.

No. AzAd Vault works fully offline on Android and Windows (Chrome requires an unlocked vault session for autofill). Drive sync and scheduled backups are optional.

You can also export encrypted .azvault files manually and store them anywhere you control — USB drive, NAS, or another cloud provider.

Free tier on Android, Windows, and Chrome includes:

• Zero-knowledge encryption (Argon2id + AES-256-GCM)
• Up to 500 vault items, 20 labels, and 10 TOTP codes
• PIN, biometric, or Windows Hello unlock
• Android system autofill (Free)
• Encrypted attachments on Android, Windows, and Chrome (~3 MB per file, 25 MB vault quota)
• Encrypted .azvault backup with history, scheduled backups, and Google Drive sync
• Security audit, password generator, and expiry alerts
• All 15 item templates

See pricing for Premium limits and upgrade options.

Premium removes free-tier caps and adds:

• Unlimited vault items, labels, and TOTP codes
• Chrome passkey create and sign-in
• Chrome Archive
• Family Premium seats (up to 6 members)

Android autofill, encrypted attachments, backup history, and scheduled backups are included on Free.

Premium is purchased on Google Play (Android). Sign in with the same Google account on Windows or Chrome to unlock unlimited limits — no separate desktop or extension purchase.

The Windows app is free to download and use with the same free-tier limits as Android: 500 items, 20 labels, and 10 TOTP codes.

When you hit a limit (adding an item, label, or TOTP code), the app shows an upgrade prompt. Premium is not sold on Windows or Chrome — purchase on Google Play (Android), then sign in with the same Google account. Your entitlement syncs automatically.

• Open Premium in the Windows app to check status or tap Get Premium on Google Play.
• Connect Google in Settings → Sync & backup if you have not already.
• Tap Refresh on the Premium screen after purchasing on Android.

The family owner purchases a Family Annual or Family Lifetime plan on Google Play, then invites members by email from the Family screen in the Android app.

• Up to 6 people per family group
• Invited members get Premium entitlement without buying separately
• Entitlements sync to Windows and Chrome when members sign in with their Google account
• Each member keeps their own private vault — this is seat sharing, not shared vaults

No. Family Premium shares subscription seats, not vault contents. Up to 6 people each get their own Premium entitlement and maintain a separate, private vault.

AzAd Vault does not offer shared or co-owned vaults. Family members cannot see each other's passwords unless they choose to share them outside the app.

Yes — AzAd Vault — Password Manager is live on the Chrome Web Store.

• Web login autofill on supported sites
• Toolbar quick search for vault items
• Same encrypted .azvault vault as Android and Windows
• Premium purchased on Google Play inherits on Chrome when you sign in with the same Google account

Install from Download or use Add to Chrome in the site footer.

FileFolders.com is a sister product from AzAd Solutions in the same ecosystem.

• AzAd Vault — passwords, cards, secure notes, and secrets
• FileFolders — files and folders

They are separate apps. There is no live sync or single sign-on between Vault and FileFolders — use each product for what it is built for.

Yes — on Android and Windows:

• Chrome / Edge / Firefox CSV — browser password exports
• Bitwarden JSON — encrypted or plain export
• LastPass CSV and SafeInCloud CSV/XML/JSON
• Generic JSON vault exports
• Google Authenticator — QR migration scan for 2FA codes

The Chrome extension imports CSV and Bitwarden. On Windows, the Import hub can discover browser export files and read Chromium login data directly. Use Tools → Import passwords in the app.

Visit azadvault.com/download and click Download installer. You will be asked for your name and email — we send a secure download link to your inbox.

1. Run AzAd-Vault-Windows-Setup-1.0.43.exe (Windows 10/11, 64-bit)
2. Create a master password or restore from .azvault / Google Drive
3. Set up PIN or Windows Hello for quick unlock

Vault data is stored at %USERPROFILE%\Documents\AzAd Vault\.

Windows v1.0.43 focuses on unlock reliability, window behavior, and safer sign-in:

• Smooth unlock — fixes the blank grey dashboard after login
• Window memory — restores last size/position; narrower side-snap sizing
• Tray settings work — Minimize/Close to tray behave as configured
• Safer new-device login — offers restore instead of an empty vault
• Faster large vaults — decryption off the UI thread

• Ctrl+K — Command palette (quick navigation)
• Ctrl+F — Focus vault search
• Ctrl+L — Lock vault immediately
• Ctrl+N — New item
• Esc — Close dialog or panel

See the full list on the download page.

Settings → Appearance lets you choose:

• Mode — Light, Dark, or System (follows Windows)
• Style — AzAd Premium (purple accents, gradient canvas) or Windows 11 Fluent (Mica-like surfaces, blue accent)

Live preview swatches show each combination before you apply. Daily tips can be disabled in the same screen.

Encrypted attachments ship on Android, Windows, and Chrome. Supported templates (cards, ID, insurance, etc.) let you attach images and documents from the item detail view.

• Attachments are encrypted locally before storage — same protection as every other vault field
• Images are compressed (JPEG) to save space; max ~3 MB per file, 25 MB total vault quota
• Attachments stay in the vault database — they sync only as part of the encrypted Drive sync blob, not as separate plaintext uploads

Your encrypted vault database is at:

%USERPROFILE%\Documents\AzAd Vault\azad_vault.db

Session keys and Windows Hello credentials are protected by Windows DPAPI (OS-protected storage). Uninstalling the app does not automatically delete this folder — remove it manually if you want all local data erased.

When you click Download for Windows, a popup asks for your first name, last name, and email.

• We add you to our Mailflow list (product updates) and send a one-time email with the installer download link via Cloudflare Email Sending
• We do not sell your email. See our Privacy Policy for details
• The installer link points to the latest version on azadvault.com

After you unlock the vault, Windows may show one tip per day highlighting features you might have missed — keyboard shortcuts, attachments, import tools, and more.

Tips appear at most once per calendar day. Disable them in Settings → Appearance → Daily tips.

All platforms: Zero-knowledge vault, 15 templates, TOTP, generator, security audit, labels, Google Drive sync, .azvault backup (with history), scheduled backups, encrypted attachments (~3 MB / 25 MB), expiry alerts, import tools, free-tier limits (500/20/10).

Android only: System autofill (Free), camera QR scan for TOTP, local expiry notifications, Google Play Premium billing.

Windows only: Keyboard shortcuts (Ctrl+K/F/L/N), dual themes (AzAd Premium + Win11 Fluent), daily tips, import hub with Chromium reader, command palette, master-detail layout.

Chrome only: Web autofill, toolbar quick search, Security Health, authenticator in the extension, extension popup vault access, creating and signing in with passkeys (Premium). Passkeys you create in Chrome sync to Android and Windows for storage; signing in with them is Chrome-only for now.

Email support@azadvault.com for product help.

Privacy questions: privacy@azadvault.com

See also our Privacy Policy and Terms.