Contact AzAd Vault support

Product help, privacy questions, downloads, and billing. Send a message or email us directly — a real person replies within 2 business days.

Ways to reach us

Business & partnerships

Teams, press, and partnership enquiries.

Email the team

Before you write

  • Include your platform and version — Android 1.0.36, Windows 1.0.43, or Chrome 1.1.0 — and whether Drive sync is on.
  • Never share your master password, recovery details, or decrypted exports. We will never ask for them.
  • We can’t recover a forgotten master password (that’s zero-knowledge), but we can help you restore from a backup.

Many answers are already in the FAQ, plus security, download, and pricing.

Send a message

Pick a topic so we can route your request. Privacy messages also reach privacy@.